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Simulations: How AI agents get tested and trusted
Introducing Simulations, a new way to test your AI agents like real users would, across channels, intents, and edge cases.
AOP Copilot: Your AI assistant for building and optimizing AOPs
Introducing AOP Copilot, your AI assistant to turn any prompt or SOP into a production-ready workflow in seconds.
Decagon University: Preparing CX teams to lead in the AI era
We’re launching Decagon University, our AI education program that helps teams learn the skills to build, optimize, and scale AI agents with confidence.